hbazi Terms and Conditions
Please read these terms and conditions carefully before using the hbazi platform. This document clearly sets out your rights, responsibilities and the rules for using our services.
- 01General Introduction
- 02Definitions
- 03Eligibility and Registration
- 04Account Security
- 05Deposits and Withdrawals
- 06Bonuses and Promotions
- 07Betting and Gaming Rules
- 08Prohibited Activities
- 09Account Suspension
- 10Responsible Gaming
- 11Privacy
- 12Limitation of Liability
- 13Changes and Amendments
- 14Dispute Resolution
- 15Contact
General Introduction
These terms and conditions ("Terms") govern the use of the hbazi platform and all related services. By browsing the hbazi.cam website, creating an account, or using any of our services, you agree to be fully bound by these Terms.
If you do not agree with any part of these Terms, please stop using our platform. hbazi reserves the right to modify these Terms at any time, and any changes will take effect as soon as they are published on the website.
Even if these Terms are translated into English or any other language, the Bengali version shall be final and the Bengali text shall be treated as authoritative in the event of any dispute.
Key Definitions
The following terms used in these Terms and Conditions are defined below:
"Platform"
The hbazi.cam website and all connected pages, mobile versions and services.
"User" or "You"
Any person who has registered on the hbazi platform or is using its services.
"Account"
The user's personal registered profile through which all platform services can be accessed.
"Wallet"
The virtual funds storage system linked to the account where deposited and withdrawn money is held.
"Bonus Funds"
Promotional money granted by hbazi that cannot be withdrawn before the specified wagering requirements are met.
Eligibility and Registration
The following conditions must be met in order to create an account and use services on the hbazi platform:
Age Requirement
Only persons aged 21 or older may register on hbazi and use its services. Creating an account for a minor is strictly prohibited and any such account will be closed immediately upon verification.
Identity Verification
You must provide accurate and complete information at the time of registration. hbazi may request identity verification documents at any time, which may include:
- National Identity Card (NID)
- Passport or Birth Certificate
- Proof of mobile banking account
- Address verification document
Multiple Accounts
Each person may hold only one account. If multiple accounts belonging to the same person are identified, all accounts will be cancelled and the associated funds will be forfeited.
Account Security
It is your own responsibility to keep your hbazi account secure. The following rules must be strictly followed in this regard:
- Password Protection: Do not share your login details with anyone and use a strong password.
- Unauthorized Access: If you suspect any unauthorized access to your account, notify our support team immediately.
- Account Transfer: Transferring your account or balance to any other person is strictly prohibited.
- Logout: Log out properly at the end of each session, especially when using a shared device.
- Phishing: hbazi will never ask for your password by email or message.
hbazi will not be held responsible for any loss to an account if it results from the user's negligence or a breach of security rules.
Deposits and Withdrawals
Deposit Rules
The following methods may be used to deposit funds on hbazi: bKash, Nagad, Rocket and direct bank transfer.
- Minimum deposit amount: A minimum of ৳500 must be deposited with each method.
- Only payment methods registered in your own name may be used.
- Deposits from third-party accounts are prohibited and funds will be returned in such cases.
Withdrawal Rules
- Minimum withdrawal amount: ৳800.
- Processing time: Approved withdrawals are generally completed within 1 hour.
- The withdrawal method must be consistent with the deposit method.
- Withdrawals may be delayed if identity verification has not been completed.
Currency
All transactions will be conducted in Bangladeshi Taka (BDT / ৳). hbazi will not bear any liability related to currency conversion.
Bonuses and Promotions
Welcome Bonus
New users are eligible to receive up to a 120% bonus on their first deposit, up to ৳15,000. To receive this bonus, a minimum deposit of ৳500 must be made the first time after registration.
Wagering Requirements
Before bonus funds can be withdrawn, the combined total of the bonus and the deposited amount must be wagered 25 times. For example: if a deposit of ৳1,000 earns a bonus of ৳1,200, the total wagering required will be (৳1,000 + ৳1,200) × 25 = ৳55,000.
General Bonus Terms
- Each user may use each bonus offer only once.
- Bonuses cannot be transferred to another account.
- hbazi reserves the right to modify or cancel any bonus offer at any time.
- If evidence of bonus abuse is found, the bonus funds will be forfeited.
- If wagering requirements are not met within a specified time limit, the bonus may be cancelled.
VIP Program
Regular players may participate in the hbazi VIP program. The VIP tiers and weekly cashback rates are listed below:
- Bronze: Up to 0.2% weekly cashback
- Silver: Up to 0.5% weekly cashback
- Gold: Up to 0.7% weekly cashback
- Platinum: Up to 1.0% weekly cashback
- Diamond: Up to 1.2% weekly cashback
Progression through VIP tiers depends on your overall activity. The benefits and terms for each tier are published separately.
Betting and Gaming Rules
General Gaming Policy
All games on hbazi are conducted in accordance with fair play principles. The platform includes sports betting, live casino, slot games and other gaming services.
Betting Limits
- The minimum and maximum bet limits for each game and betting market are displayed within the game itself.
- hbazi reserves the right to change the betting limits for any user.
- Unusual betting patterns may be investigated.
Results and Winnings
Game results are determined through completely neutral and verifiable technology. If a game remains incomplete due to a technical error, hbazi reserves the right to void the result and refund the relevant stake.
Sports Betting
The following conditions apply to sports betting:
- Bets placed before the start of a match or event will generally be considered valid.
- If an event is cancelled or postponed, bets will be considered void.
- If incorrect odds are published, hbazi reserves the right to cancel the relevant bets.
- Participation in direct match manipulation is strictly prohibited.
Prohibited Activities
The following activities are strictly prohibited on the hbazi platform:
- Money Laundering: Using the platform for the purpose of illegal money laundering.
- Fraud: Using software, bots, scripts or any other automated method.
- Bonus Abuse: Placing artificial or coordinated bets to gain bonus benefits.
- Collusion: Using multiple accounts together to gain an advantage.
- Hacking: Attempting unauthorized access to the platform's systems or database.
- Chargeback Fraud: Filing false chargeback claims against legitimate transactions.
- Threats: Threatening or harassing staff or other users.
Account Suspension and Closure
Suspension by hbazi
hbazi may suspend or permanently close any account for the following reasons:
- Suspicion or evidence of a breach of the Terms and Conditions.
- Failure to verify identity or providing false information.
- Account inactivity (no transactions for an extended period).
- Legal order from authorities.
- Unusual or suspicious financial activity.
Closed by user
You may request to close your account at any time through our support team. You will be given the opportunity to withdraw any existing balance before the account is closed, however all bonus funds will be forfeited.
Reactivation
Contact the support team to reactivate a suspended account. hbazi retains full discretionary authority in making this decision.
Responsible Gaming
hbazi takes responsible gaming very seriously and is committed to ensuring the well-being of its players. This platform is for users aged 21 and above only.
- Set a budget: Bet within your means and never increase your bets to try to recover lost money.
- Time limits: Set a time limit for gaming and stick to it.
- Self-exclusion: The option for temporary or permanent self-exclusion is available if needed.
- Deposit limits: Daily or monthly deposit limits can be set with the help of our support team.
Visit our Responsible Gaming page for support on gambling addiction. Do not hesitate to seek professional help if needed.
Privacy & Data Protection
hbazi gives the highest priority to the privacy of your personal information. Read our Privacy Policy to learn more about how your data is collected, used, and protected.
In brief, your information is used for:
- Account management and identity verification.
- Processing transactions and ensuring security.
- Providing customer service.
- Meeting legal obligations.
Your personal information is not sold to any third party without your consent. All data is secured with SSL encryption.
Limitation of Liability
hbazi will not be liable for any losses in the following circumstances:
- If a game is interrupted due to loss of internet connection or a technical fault.
- Due to issues with the user's own device or software.
- Due to system outages by third-party game providers (such as Pragmatic Play, Evolution Gaming, Spribe).
- If account information is leaked due to the user's own negligence.
- Due to unforeseen events (force majeure) such as natural disasters, war, or government restrictions.
hbazi's maximum liability in any case will not exceed the original amount of the transaction in question.
Changes to Terms
hbazi reserves the right to change, amend, or update these terms and conditions at any time. Regarding changes:
- Updated terms and conditions will take effect from the date they are published on the website.
- For significant changes, a notice may be sent to the registered email address.
- Continued use of the platform after changes have been made will be considered as acceptance of the new terms and conditions.
- The "Last Updated" date will always be shown at the top of the page.
You are advised to visit this page regularly so that you remain informed of all changes.
Dispute Resolution
If any dispute arises between hbazi and a user, the following process must be followed:
Step 1: Contact Support
For any dispute or complaint, first contact our support team directly via 24/7 live chat or email. We will try to resolve it as quickly as possible.
Step 2: Formal Complaint
If the issue is not resolved via live chat, send a detailed written complaint to [email protected]. Include your account ID, a full description of the dispute, and all relevant information along with supporting evidence.
Time Limit
Complaints must be submitted within 30 days of the incident. Complaints submitted after this period may not be accepted.
Contact Us
Contact us for any questions or queries regarding these terms and conditions:
Email: [email protected]
Live Chat: Support available in Bengali 24/7
Response Time: As soon as possible, usually the same day
For more information, visit our About Us, FAQ, and Responsible Gaming pages.
These terms and conditions were last updated in January 2026. By continuing to use the hbazi platform, you will be considered to have fully accepted these terms and conditions.